Google does not keep any user data. Under OPL’s privacy statement, the Library does not keep any customer data either. The data gets deleted from the Chromebooks after every session. View OPL’s Privacy Statement View Google’s Privacy Statement
Accessing OPL's Flipster e-magazines
On your computer or mobile device, click or tap on the Flipster link from OPL's website. If accessing it from outside the library, you will be asked for your library card number and pin. Next, search or browse for the magazine you wish to read. The magazine will open in your browser.
Offline Access is available for mobile devices only
Apps for iPhone, iPad, Android and Kindle Fire are available. To download the magazine for offline reading you must:
- Open your browser and tap on the Flipster link from OPL's website
- Choose the magazine you wish to read and open it
- Tap on the menu icon in the upper left corner and choose Open in App
- The app should automatically open and the magazine should start downloading
Please note that some magazines have due dates when reading offline. If it expires, simply repeat the above instructions if you wish to download the same edition again.
Are back issues available?
Yes. To access them, open the most recent magazine and you will find an All Issues button. If accessing on a mobile device, this option will be in the menu in the top left corner.
Can I search within a magazine?
Yes, both the desktop and mobile versions of Flipster support keyword searching within a magazine. The app does not have a search option.
What happens when a magazine expires?
You will need to delete the magazine from the app. Simply tap on the Trash Can icon located on the cover of each magazine to delete.
Are there any limitations on access?
Some magazines have a limit on how many customers can access it at one time. If this limit is reached, you will need to check back later.
More information
http://support.epnet.com/knowledge_base/detail.php?topic=999&id=7364&page=1
Registration is now open for the July programs! Registration for the August programs starts on July 21 at 10:00 am.
We require a juvenile (child’s) library card to register for online children’s programs at OPL.This requirement is in place for the safety of all program registrants.
Please contact OPL’s InfoService by phone or email:
- If you have never had a card before, click here to sign up for one.
- If you have a card but need to renew, please contact InfoService at infoservice@biblioottawalibrary.ca or at 613-580-2940
- If you are an Ottawa resident without a library card, and you do not have internet service, please contact InfoService at 613-580-2940 and our staff will walk you through the steps of registration.
Sometimes the link to the program will be in the program listing. If it isn’t, it means you need to register for the program so we can send you the link in an email. Registrants will receive the link by email at least 1 hour before the program start time.
If the program is about to start and you still haven’t received the link, please follow these steps in order:
- Verify the program date and time; links are sent at least 1 hour before the start time.
- Check that you are registered for the program.
- Look in your junk mail folder for the link
- Make sure you are looking at the email account that was used for the program registration
- Contact us at programs@biblioottawalibrary.ca, including in the email your library barcode number, your name (or your child’s name, if their card was used to register for the program), and the name of the program.
If you have been contacted with a link to a virtual program, we ask that you donot share the link. Programs are created with a specific number of registrants in mind –many unexpected extra attendees will diminish the value of the program for all who have registered.
We respectfully request that you respect the age limit in the program description. Programs are tailored for specific audiences, with the expectation that children and teens of similar ages will interact with each other virtually, led by OPL programming staff.
If you will be using a mobile device (phone or tablet), please install the Zoom Meetings app. This is a free app for you and does not require you to create an account.
If you will be using a computer, you can either install the Zoom program or view the program in your web browser.
The downloads are available on the Zoom website.
Zoom has event types: meetings, where all participants who use their camera are seen by everyone on the call, and webinars, where only the panelists and organizers are able to use their cameras. The library uses both of these event types
Zoom meetings are an open forum – please be aware that all participants (not just the OPL presenter) can see you, and into your home, if you choose to have your camera turned on. Simply turn off your camera if you do not want to be visible to others.
The program organizer will tell you at the start of the program if people in the program are able to see each other.
If the program is about to start and you still haven’t received the link, please follow these steps in order:
- Verify the program date and time; links are sent at least 1 hour before the start time.
- Check that you are registered for the program.
- Look in your junk mail folder for an email with the link.
- Make sure you are looking at the email account that was used for the program registration.
- Contact us at programs@biblioottawalibrary.ca, including in the email your library barcode number, your name (or your child’s name, if their card was used to register for the program), and the name of the program.
Once an item is considered lost, a replacement fee equal to the cost of the item will be charged. If the lost item is returned and the replacement fee has not been paid, then the replacement fee will be cancelled. Once you have paid for a lost or damaged item, OPL does not refund the replacement fee if you find the item later. You own the items upon payment.
No, customers must pay the replacement fee for lost or damaged items. The replacement fee is based on the actual price the Library paid for the item. Once you have paid for a lost or damaged item, OPL does not refund the replacement fee if you find the item later. You own the items upon payment.
An account is suspended if it reaches $25 in fees. Customers with suspended accounts cannot borrow physical items from the Library until the fees are paid or the lost items are returned.
- An account is suspended after it reaches $25 in fees. Customers with suspended accounts cannot borrrow physical items from the Library until the fees are paid or the lost items are returned.
- If you have outstanding fees totalling more than $50 for more than 90 days, your account will be referred to a recovery agency and a $15 referral fee will be added to your account.
- OPL uses a recovery agency to assist in the timely retrieval of fees and materials to ensure fair access to all customers. Replacement fees are automatically removed from collection accounts if the items are returned to the library.
- If your account has been referred to a recovery agency, your library privileges will be suspended until the account is fully paid. Please be aware that if the necessary payment or payment arrangement is not made 120 days after being sent to the recovery agency, the personal credit rating of adult cardholders will be affected.
- Please visit any Ottawa Public Library branch or call 613-580-2940 for additional information.
Yes, once an account has been referred to a recovery agency, the $15 referral fee must still be paid to recover costs to OPL, even if the lost items are returned.