We respectfully request that you respect the age limit in the program description. Programs are tailored for specific audiences, with the expectation that children and teens of similar ages will interact with each other virtually, led by OPL programming staff.
Kanopy offers a large collection of high-quality films and documentaries from art-house classics to world cinema, all available to play on your PC, phone, tablet, and digital media player.
Starting on November 1, 2023, each client will have 12 tickets per month to watch films on Kanopy. Kanopy Kids is not included in the ticket system, and you can access its content without using any tickets
- With this update, Next to the play button, clients will see how many tickets a title will use and how long they will have access to it before pressing play.
- Episodic content will be labeled so clients know they are getting an entire bingeable season for the ticket value.
- Ticket-free content, including titles in Kanopy Kids, will be labeled as 0 tickets.
Depending on the title. You have 48 or 72 hours to finish a film after pressing play.
To enable closed captions while watching a film, select the CC icon in the bottom-right corner of the video player.
To enable transcripts while watching a film, select the Enable Transcripts icon in the bottom-right corner of the video player.
How to I access Kanopy for the first time?
We strongly advise that you read Kanopy’s Terms and Privacy Policy before you sign up for an account.
To access Kanopy, go to our website and click on the link.
Click on “Don’t have an Account yet?” and then fill out the required fields including your email address.
Go to your inbox and open the message from Kanopy to confirm your email address.
You will be directed to a page where it will ask you to enter your library card and PIN.
Does Kanopy have a mobile app?
Yes. A list of supported devices is available on their website.
Kanopy can now be found in the Extras section of the Overdrive Libby app too.
Does Kanopy have a TV app?
Yes, A list of supported TV devices is available on their website
Can I download Kanopy videos?
Not at this time. You must have an active internet connection. Films can't be downloaded to your device. We also recommend streaming films over a Wi-Fi connection to avoid using a lot of mobile data. Using your phone’s data plan to stream videos on Kanopy is not recommended.
What if I have more questions?
Please consult Kanopy’s help page or contact support at: support@kanopy.com
A library card is like a credit card. If it is lost or stolen, report it right away. Anything signed out on your card is your responsibility until the card is reported missing. Replacement cards cost $1. Please bring identification when you come to replace it.
The Library is not responsible for damage caused by audio-visual materials borrowed from its collections. Borrowers use all audio-visual materials at their own risk and should use caution when playing such materials on their equipment.
Yes, library items may be returned using the external book drops (available at anytime) , to any open OPL branch during opening hours or to the Bookmobile.
During busy times of the year and after statutory holidays, it can take up to three days to process the extra volume of returned items. These items are backdated to the day of return when they are checked in so that no overdue fines are charged if they are returned by the due date. If returned items remain on your record for more than three days, contact the branch where you returned the items.
You are responsible for items borrowed on your library card. If an item is lost or damaged, you will be charged the cost of the item. You are responsible for paying the replacement cost. Once you have paid for a lost or damaged item, OPL does not refund the replacement fee if you find the item later. You own the items upon payment.
Please note that OPL does not accept replacements for lost or damaged items because:
- OPL can purchase most library items at a discounted price, not the retail price. The customer would be charged the discounted price, which would make it more economical for them.
- In the past, many customers have purchased a book or item that was not the same version as the one lost or damaged. OPL would then need to purchase the replacement item anyway.
Items are considered lost:
- 21 days after the due date (regular collection items)
- 7 days after the due date (Express items).
Once an item is considered lost, a replacement fee equal to the cost of the item will be charged. If the lost item is returned and the replacement fee has not been paid, then the replacement fee will be cancelled. Once you have paid for a lost or damaged item, OPL does not refund the replacement fee if you find the item later. You own the items upon payment.
This system currently lets you reserve time on library computers at the Ottawa Public Library, and helps to ensure that all persons have fair access to the library's computing resources. It controls the length of sessions.
No, our booking system provides the opportunity to reserve in advance; however, as long as you have time available, you can logon to any workstation that is not being used and has not been booked by someone else. There must be at least 10 minutes remaining in a session before the system allows you to use a workstation. Some branches have 15 minute express PCs that allow short-term access to workstations without a booking.
Access to the Internet at the Library is filtered solely for illegal content.
You can have a maximum of 2 hours per day across the library system.
You may make a booking today plus 7 days in advance.
Yes. You may select a workstation by conducting a search by PC Type or by Specific PC. Searching by Specific PC allows you to request a specific computer. The system assigns a computer to you based on availability.
Yes, it is necessary to have a valid library card to book a workstation. It is possible to get an “Internet/No Loans” Library card for computer use, if you do not have complete identification or if you are visiting Ottawa. Please visit the Circulation Desk for information on how to obtain a library card.
You must log on within the first 5 minutes of your scheduled booking or the booking will be cancelled. The cancelled time (5 minutes) will still be deducted from your daily maximum.
You will receive two warning messages, one at six minutes and one at two minutes, before the end of your session. N.B.: Please save your work to the cloud or a personal storage device (USB stick, flash drive). You can also save your work on the computer’s workspace and then e-mail it to yourself.
If you finish your session early, logout in order to protect your privacy and to save your time. Maximize the “Library Online” window and click on the “Logout” button. The “Library Online” window is located in the lower left corner of the screen.
To change the time of a booking, go to My Confirmed Reservations and cancel your initial booking. Then, proceed with booking a new time.
Pending workstation availability, you can log on early to the workstation you have booked. If it is 10 minutes before the next booking, the system will not allow you to log on. If you have a later reservation and do not have adequate time for both sessions, you will be asked by the system to first cancel your later reservation. You will then be able to proceed.