A wishlist is used to add titles to a list that you may wish to check out at a later time. It does not check out the item nor place a hold on it.
Each platform has its own restrictions regarding renewals.
OverDrive (Libby app): You can renew an item within three days of the expiry date, as long as there are no holds on the title.
TumbleBook Library: No checkouts or renewals required.
CloudLibrary Express: No renewals.
CloudLibrary French eAudiobooks: No renewals.
Cantook (Canook app or Aldiko app): No renewals.
Toutapprendre: No checkouts or renewals required.
Hoopla: A renew option will appear 24 hours before a title is due on the title details page. While you do not need to redownload a title you have renewed, renewing it title will take a borrow from your monthly limit.
Take a look at our Digital Collection Support page which includes resources for our various eBook and eAudiobooks platforms: https://forms.biblioottawalibrary.ca/en/digital-collection-support-0.
In a browser, select Print or Ctrl + P from the browser menu. To proceed with your print job, follow the prompts on the screen to send your print job to the print release station.
Go to the print release station and login with your library card number and PIN. Select the document(s) and the number of copies you would like to print. Once you have confirmed your job(s), your account will be deducted accordingly ($0.10/page), and the job(s) will print from the print release station. Please note, only black and white printing is available.
The apps that come pre-loaded on the Chromebooks are all Google based, such as: Chrome, Chrome Web Store, Google Search, YouTube, Gmail, Google Calendar, Google Maps, Google Drive (which includes Docs, Sheets, Presentations, etc.), Files, Google Play Music, Google Play Books, and Google Play Movies.
Accessing OPL's Flipster e-magazines
On your computer or mobile device, click or tap on the Flipster link from OPL's website. If accessing it from outside the library, you will be asked for your library card number and pin. Next, search or browse for the magazine you wish to read. The magazine will open in your browser.
Offline Access is available for mobile devices only
Apps for iPhone, iPad, Android and Kindle Fire are available. To download the magazine for offline reading you must:
- Open your browser and tap on the Flipster link from OPL's website
- Choose the magazine you wish to read and open it
- Tap on the menu icon in the upper left corner and choose Open in App
- The app should automatically open and the magazine should start downloading
Please note that some magazines have due dates when reading offline. If it expires, simply repeat the above instructions if you wish to download the same edition again.
Are back issues available?
Yes. To access them, open the most recent magazine and you will find an All Issues button. If accessing on a mobile device, this option will be in the menu in the top left corner.
Can I search within a magazine?
Yes, both the desktop and mobile versions of Flipster support keyword searching within a magazine. The app does not have a search option.
What happens when a magazine expires?
You will need to delete the magazine from the app. Simply tap on the Trash Can icon located on the cover of each magazine to delete.
Are there any limitations on access?
Some magazines have a limit on how many customers can access it at one time. If this limit is reached, you will need to check back later.
More information
http://support.epnet.com/knowledge_base/detail.php?topic=999&id=7364&page=1
Registration is now open for the July programs! Registration for the August programs starts on July 21 at 10:00 am.
We require a juvenile (child’s) library card to register for online children’s programs at OPL.This requirement is in place for the safety of all program registrants.
Please contact OPL’s InfoService by phone or email:
- If you have never had a card before, click here to sign up for one.
- If you have a card but need to renew, please contact InfoService at infoservice@biblioottawalibrary.ca or at 613-580-2940
- If you are an Ottawa resident without a library card, and you do not have internet service, please contact InfoService at 613-580-2940 and our staff will walk you through the steps of registration.
Sometimes the link to the program will be in the program listing. If it isn’t, it means you need to register for the program so we can send you the link in an email. Registrants will receive the link by email at least 1 hour before the program start time.
If the program is about to start and you still haven’t received the link, please follow these steps in order:
- Verify the program date and time; links are sent at least 1 hour before the start time.
- Check that you are registered for the program.
- Look in your junk mail folder for the link
- Make sure you are looking at the email account that was used for the program registration
- Contact us at programs@biblioottawalibrary.ca, including in the email your library barcode number, your name (or your child’s name, if their card was used to register for the program), and the name of the program.
If you have been contacted with a link to a virtual program, we ask that you donot share the link. Programs are created with a specific number of registrants in mind –many unexpected extra attendees will diminish the value of the program for all who have registered.
We respectfully request that you respect the age limit in the program description. Programs are tailored for specific audiences, with the expectation that children and teens of similar ages will interact with each other virtually, led by OPL programming staff.
Kanopy offers a large collection of high-quality films and documentaries from art-house classics to world cinema, all available to play on your PC, phone, tablet, and digital media player.
Starting on November 1, 2023, each client will have 12 tickets per month to watch films on Kanopy. Kanopy Kids is not included in the ticket system, and you can access its content without using any tickets
- With this update, Next to the play button, clients will see how many tickets a title will use and how long they will have access to it before pressing play.
- Episodic content will be labeled so clients know they are getting an entire bingeable season for the ticket value.
- Ticket-free content, including titles in Kanopy Kids, will be labeled as 0 tickets.
Depending on the title. You have 48 or 72 hours to finish a film after pressing play.
To enable closed captions while watching a film, select the CC icon in the bottom-right corner of the video player.
To enable transcripts while watching a film, select the Enable Transcripts icon in the bottom-right corner of the video player.
How to I access Kanopy for the first time?
We strongly advise that you read Kanopy’s Terms and Privacy Policy before you sign up for an account.
To access Kanopy, go to our website and click on the link.
Click on “Don’t have an Account yet?” and then fill out the required fields including your email address.
Go to your inbox and open the message from Kanopy to confirm your email address.
You will be directed to a page where it will ask you to enter your library card and PIN.
Does Kanopy have a mobile app?
Yes. A list of supported devices is available on their website.
Kanopy can now be found in the Extras section of the Overdrive Libby app too.
Does Kanopy have a TV app?
Yes, A list of supported TV devices is available on their website
Can I download Kanopy videos?
Not at this time. You must have an active internet connection. Films can't be downloaded to your device. We also recommend streaming films over a Wi-Fi connection to avoid using a lot of mobile data. Using your phone’s data plan to stream videos on Kanopy is not recommended.
What if I have more questions?
Please consult Kanopy’s help page or contact support at: support@kanopy.com
A library card is like a credit card. If it is lost or stolen, report it right away. Anything signed out on your card is your responsibility until the card is reported missing. Replacement cards cost $1. Please bring identification when you come to replace it.
The Library is not responsible for damage caused by audio-visual materials borrowed from its collections. Borrowers use all audio-visual materials at their own risk and should use caution when playing such materials on their equipment.
During busy times of the year and after statutory holidays, it can take up to three days to process the extra volume of returned items. These items are backdated to the day of return when they are checked in so that no overdue fines are charged if they are returned by the due date. If returned items remain on your record for more than three days, contact the branch where you returned the items.
You are responsible for items borrowed on your library card. If an item is lost or damaged, you will be charged the cost of the item. You are responsible for paying the replacement cost. Once you have paid for a lost or damaged item, OPL does not refund the replacement fee if you find the item later. You own the items upon payment.
Please note that OPL does not accept replacements for lost or damaged items because:
- OPL can purchase most library items at a discounted price, not the retail price. The customer would be charged the discounted price, which would make it more economical for them.
- In the past, many customers have purchased a book or item that was not the same version as the one lost or damaged. OPL would then need to purchase the replacement item anyway.