FAQs and Help Guides

From the library catalogue:

  • Search for an eBook by title, author, subject, or keyword.
  • Use the Format filter on the left-hand side to limit your search results to eBooks.
  • Individually check each item on the list by clicking the 'Check Availability' section.
  • If available, click the item's 'Available for Checkout' link.

From the Digital Media Catalogue on OverDrive:

  • Search for an eBook by title, author, subject or keyword.
  • Use the filters on the left-hand side to limit the results to both eBooks as well as what's available.
Zoom is cloud-based video conferencing service that OPL uses to offer live online programs. Zoom allows video, voice, and screen sharing, as well as chat messages. It can be accessed on computers, laptops, mobile devices and by telephone.

Quick Tips: How to use Grant Connect to find funding prospects

Grant Connect is a fundraising research tool designed to help you find new funding prospects

and win more grants for your organization. You will have the most success using Grant Connect

if you are staff, a board member, or a volunteer seeking funding for a Canadian registered

charity. Try out the tips below to target the right funders for your cause.

Step 1: Run a search for funders based on your cause

Select a cause from our dropdown menu or type in a keyword related to your charitys

work. Be general and broad with your initial searches.

Add filters to target the right funders for your cause. You can add a search filter for your

region, the population you serve, or the type of support your charity needs.

Sort your results by the funders next deadline, the funders median gift size, or by how

closely they match to your search.

Step 2: Identify prospective funders

Consider the following questions to help you determine if a funder is the right funding prospect

for your charity:

Do they have a funding program? Do the program guidelines align with your need?

Are they open to a request for funding? And if so, when?

Do their past gifts align with your charitys fundraising goals?

Where are they located? Where do they give the majority of their grants?

Step 3: Create a strong application using reliable data

Determine if you are connected to key decision-makers that can help you in the About

section of a funder profile.

Check out the funders evaluation criteria. Make sure you include their stated

preferences in your application.

Carefully analyze the funders giving history. Based on this, determine how much you

should ask for.

Step 4: Consult additional resources

Check out  Grant Connect Delta Training Webinar for tips on using Grant Connect to

find funders.

Watch short, guided training videos for more tips and tricks:

Part 1 - Grant Connect Delta coaching: Navigating funder profiles

Part 2 - Grant Connect Delta coaching: Finding funders

Visit Grant Connect Help Centre for additional support, questions and coaching.

Happy fundraising!

As of January 1, 2021, OPL will no longer be charging late fees for items that are overdue or processing fees for lost items.

The below instructions are only for reading newspapers and magazines offline using the PressReader app. In addition, if you are visiting one of our library branches, you do not need to create a PressReader Account to download to the app. This is only if you wish to download for offline use from outside the library. If accessing PressReader through a web browser, simply click on the link on our website, choose a magazine or newspaper and start reading.

Account Set Up for Offline Reading

Setting up a PressReader Account is completely optional and allows you to save your personalized experience including bookmarking articles, setting up email alerts and downloading newspapers / magazines for offline use through the app.

  • Log into PressReader from our website using your library card
  • Close the PressReader HotSpot pop up
  • Click on "Sign In" in the upper right hand corner
  • Click on "New User?  Sign up now"
  • Enter your email address, password and name
  • Please read the terms of use and privacy policy before continuing then click Done.

Downloading for Offline Use

Please note that once the PressReader app is authorized, it gives you full access for a limited amount of time.  Once this expires, you must do the following:

  • Open your web browser, return to our website and click on the PressReader link.  
  • Once on PressReader, check that you are still logged in with your PressReader account.
  •  Open the app.  You should now have another window of unlimited access.

For further information, the Help Center has several videos on how to use PressReader:  https://care.pressreader.com/hc/en-us

Support

https://care.pressreader.com/hc/en-us/requests/new

Database

Yes, you can borrow digital media (eBooks and eAudiobooks) from the Ottawa Public Library at no charge, using an active Ottawa Public Library card. See our available collections here: https://biblioottawalibrary.ca/en/collections/books.

You can search for eBooks and eAudiobooks through two methods: the library catalogue and any of the eBook and eAudiobook apps available with your OPL card. Use the format filter for eBooks in the catalogue or app menu.

An OverDrive account is necessary to take advantage of the titles available through OverDrive’s app, Libby, on your device. If you are signed in with an OverDrive account, you do not need an Adobe ID.

An Adobe ID is an account created through the Adobe.com website. It allows library users to download and open eBooks that are DRM (Digital Rights Management)-protected. This is the ID you will need if you are using Adobe Digital Editions software on your computer to transfer eBooks to your e-reader.

OverDriveRead is the website interface to read eBooks on your web browser. OverDriveRead is very useful if you are unable, or unwilling, to use the apps or software required to download eBooks you have borrowed. Since you are not downloading the eBook, this requires you to be constantly connected to the Internet while you are reading.

OverDriveListen is the same as OverDriveRead - but for eAudiobooks. You can listen to eAudiobooks on your web browser without the need for extra apps or software. Also, like OverDriveRead, you require a constant Internet connection while you listen.

This depends on the platform you are using to access your eBook or eAudiobook.

OverDrive (Libby app): you can use up to 6 separate devices to read or listen to digital items from OverDrive, as long as the devices are authorized with the same OverDrive account or Adobe ID.

TumbleBook Library: No limitations.

CloudLibrary Express: No limitations.

CloudLibrary French eAudiobooks: No limitations.

Cantook (Canoo app or Aldiko app): Not specified.

Toutapprendre: No limitations.

Hoopla: Can use any number of devices but only one at a time.

If the Wireless login page does not appear, go to the following website which will force the login page to display: neverssl.com